My partner And that i had an incredibly disappointing European travel encounter not too long ago with British Air. It started on August 22 on a delayed flight from Baltimore to Heathrow. What was purported to be a two hour layover in Heathrow become a 6-hour delay thanks to mechanical issues on our flight to Berlin. Right after identifying the plane we had been to fly on couldn't fly, we were place A further airplane whose crew was likely into time beyond regulation. So we waited A different two several hours for any new crew to arrive just before we could depart. On our way back again from Prague on September 8, once more there have been mechanical challenges on our aircraft, which just after two hours have been resolved, but we missed our connecting flight to Baltimore and experienced to remain more than in London.
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Once i asked this she stated terminal five and terminal d and was not crystal clear all over again arrival or departure pl Observe my moms flight timings were being modified and no data mailed to her concerning the transform.the changed timetable experienced a misconnection in london.when she went to update meal prepare she discovered it.
I and my loved ones wish to thank the flight team on BA453 from Ibiza to Heathrow Terminal 5 on Thursday twenty first August. I broke my foot while on getaway. The cabin crew were being outstanding not simply with seeking after me but with my 2 sons aged 17 and ten. On boarding the plane we have been requested if we required airport aid at Heathrow which we declined as we felt it wasn’t necessary, nonetheless during the flight my foot became rather agonizing and my partner questioned on the list of flight attendants if he could set up assistance for us.
Past month I known as your Place of work in United states of america, and reminded them quite a few situations by emails to mail my emil itiniery for my journey on July third,2015, fram SMF -DELHI.
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I took BA168 from Shanghai to London within the 29th of Oct arrived around the 30th. I was very dissapointed With all the service level, specifically with he fact that they did from this source not have the crimson wine to the menu, from inventory for inexperienced tea, ice cream, even one of the lunch menu, What a shock, my seat is at the second raw (not the many way back) and cabin was Nearly fifty percent vacant.
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I wonder why it can be using lengthy to mail me the email, particularly when I termed their Business office in early February,They were being supplying me the main points in the itiniery .
I just wanted to compose a note on behalf of Lola Lepile at your Johannesburg, South Africa Business office. Once i termed from Cape City, Lola was Qualified and kind and went out of her technique to seek to help me with any issues or fears which i experienced pertaining to my forthcoming flight.
Within the 29th of September my spouse And that i ended up booked to fly from San Francisco to Heathrow on flight No BAO 286. Regretably we ended up not able to receive seats in precisely the same row-she staying in row 37 and me currently being in 48. Since they called the boarding starting from the rear I boarded first but took many of the on board luggage to ensure that I could stow hers likewise and so lessen the pressure on her. We have been each Outdated age pensioners and she is in truth 81 decades outdated. Nicely Once i boarded there was a Cabin Hostess through the title of Veronique Gratpanche discover here on responsibility to help and when I explained what I used to be seeking to do she was most concerned that we were seated up to now apart and she or he would see what she could do about this.
I counsel that BA have multiple agent to address purchaser service in this kind of big spot. The agent can’t be there to answer questions about baggage inside Customs and on the desk to take care of travellers outdoors Customs.